Terms of Service

1. Agreement to these terms

These Terms of Service govern your use of naventric.com, your Naventric account, and the customer portal. By using the site or creating an account you agree to these terms. Individual Naventric products (such as Helm) may carry additional product-specific terms presented at subscription.

2. Your account

• You must provide accurate information when registering and keep it up to date.
• You are responsible for keeping your credentials confidential and for all activity under your account.
• You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account.

3. Products and subscriptions

Naventric products are offered on the pricing terms shown on each product page. Free tiers, trials, and paid plans may change with notice; price changes never apply retroactively to an already-paid period. Enterprise plans are governed by the agreement negotiated with your organization.

4. Quotations and custom solutions

Quotation requests submitted through the site are an invitation to discuss your project. Estimates and proposals are non-binding on both parties until a separate written agreement is signed.

5. Acceptable use

You agree not to:

• Use the service for any unlawful purpose.
• Attempt to gain unauthorized access to accounts, systems, or data, or probe the service for vulnerabilities without written authorization.
• Interfere with the operation of the service, including by overloading or disrupting it.
• Scrape the site or harvest personal data of other users.
• Impersonate Naventric, its staff, or any other person.

6. Intellectual property

The website, its content, branding, and the software behind it are owned by Naventric or its licensors. These terms do not grant you any rights to our trademarks or source code. Content you submit (such as quotation details) remains yours; you grant us the license needed to process it for the purpose you submitted it for.

7. Disclaimers

The website is provided "as is" and "as available" without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement. Service-level commitments, where offered, are defined in product-specific or enterprise agreements — not in these terms.

8. Limitation of liability

To the maximum extent permitted by law, Naventric is not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, or data, arising from your use of the website. Our total liability for claims relating to the website is limited to the amount you paid us in the twelve months preceding the claim.

9. Suspension and termination

We may suspend or terminate accounts that breach these terms or create risk for the service or other users. You may stop using the service and request account deletion at any time.

10. Changes to these terms

We may revise these terms from time to time. Material changes will be announced on this page with an updated effective date; continued use after changes take effect constitutes acceptance.

11. Governing law

These terms are governed by the laws of the jurisdiction in which Naventric is established, without regard to conflict-of-law rules. Disputes are subject to the exclusive jurisdiction of the courts of that jurisdiction.

12. Contact

Questions about these terms can be sent to us via naventric.com/about/contact.